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Return Policy

Return Policy

Product Guarantee
All of our products carry a 100% satisfaction guarantee. If you are not satisfied with your purchase, for any reason, you may return the product(s) to us within 30 days and we will refund the full product price. We will refund shipping costs only if the result is our error (wrong item shipped, shipping damage). Customers are responsible for all shipping charges back to us on returned items unless there was an incorrect item(s) shipped, in which we will refund the shipping charges.

Return Authorization
All returns within 30 days from the purchase date can be for an exchange or refund. All products must be returned with its original box and packing materials provided by the manufacturer. All returns will be paid for by the customer. If Planetbattery.com has sent the wrong item, shipping charges will be refunded upon receipt and a replacement product shipped immediately. Planetbattery.com will only refund amounts relative to standard shipping, ie. UPS Ground or USPS Priority mail. We recommend using these carriers and also insuring or getting a proof of delivery from the carrier so you are able to track your package. We are not responsible for items we do not receive. If another carrier or express way of shipping is used, the refund will only be for an amount relative to UPS Ground or USPS Priority mail.

All Lead Acid and UPS Battery Returns after the 30 day period may be for an exchange only. And only at the discretion of Planetbattery.com. We Will NOT accept any Returns after 30 Days for any Lenmar products. They must be returned to the Manufacturer, Lenmar, directly as per their Warranty. We will provide you with information on how to make returns to Lenmar or visit www.lenmar.com. 

Return Authorization
E-mail to support@planetbattery.com or Call 877-528-1117 for Return Authorization.

Warranties
Product warranties are made by the manufacturer of the product. Most of these are for one year from the purchase date. Sealed Lead Acid batteries hold a 1 year warranty. Any products tampered with, used inappropriately, or if the warranty sticker has been removed, will result in a void of the product warranty.

As stated above, Planetbattery.com will make exchanges for certain manufacturers after the 30 day period and within that particular products warranty period. For all Lenmar products, please visit their website for Warranty and return information. For all sealed lead acid batteries, please call 877-528-1117 for an RMA number

Shipping & handling charges will be paid for by the customer on all exchanges after the 30 day period. Planetbattery.com reserves the right to add additional charges to cover other expenses (price increases, etc.) on all exchanges after the 30 day period.